Privacy Policy
How Crown Win handles the information you share with us. Last updated: October 9, 2026.
Who we are
This website is operated by Dongguan Crown Win Package Co., Ltd., Floor 2, Building C, Shunchang Industrial Park, No. 6 Shichang Road, Xiaobian 2nd Industrial Zone, Chang'an Town, Dongguan, Guangdong, China. Contact: kevinlu@box-label.com.
What we collect
If you submit either website quote form, the information you enter and any file you attach are sent to FormSubmit, a third-party form service, to process and route your enquiry to kevinlu@box-label.com. FormSubmit applies its own privacy and retention practices; see its privacy policy and documentation. The quote page also lets you copy a project brief or open an email draft; those actions prepare text in your browser, and you decide whether to send it. If you contact us by email or WhatsApp, we receive the details and files you choose to send.
How we use it
We use enquiry details to answer your request, prepare quotations and samples, fulfil orders and keep necessary business records. We use GA4 website-usage data to understand and improve the site. We do not sell enquiry details or add customers to newsletters.
Cookies and analytics
This website uses Google Analytics 4 (GA4) for site measurement. The GA4 tag sends page-view data; our site code also records WhatsApp and email link clicks, file downloads, a form_start event when a visitor begins using a quote form, and a form-specific event on the thank-you page. The default GA4 web tag uses first-party cookies such as _ga and _ga_<container-id> to distinguish users and sessions. Google may receive page URLs and browser or device information and derive approximate location. The site code does not send quote form fields in these analytics events. See Google Analytics documentation on cookie usage and Google information about data from partner sites.
Sharing
Website form submissions are processed by FormSubmit, and website-usage data is processed by Google Analytics 4. We share enquiry and order details with service providers needed to fulfil an order, such as logistics providers, or when the law requires it.
Retention and your rights
We keep enquiry and order records for as long as needed for the purposes above. Copies retained by FormSubmit are subject to its service practices. You can ask us to access, correct or delete records we control by writing to kevinlu@box-label.com.